Effective Date: [13/05/2025]

Welcome to PuffMart.in! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using PuffMart.in, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

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1. Eligibility

You must be at least 18 years of age (or the legal smoking age in your jurisdiction) to purchase products from PuffMart.in. By using our website, you confirm that you meet this requirement.

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2. Use of the Website

• You agree to use PuffMart.in for lawful purposes only.

• You may not use the website to transmit any harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable content.

• Unauthorized use or access of the website, including hacking or scraping, is prohibited.

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3. Product Disclaimer

• All products sold on PuffMart.in are intended for legal adult use only.

• PuffMart.in does not make any health claims about its products.

• Always consult a healthcare professional before using any vape or nicotine-related products.

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4. Order Acceptance & Cancellation

• We reserve the right to accept or decline your order at our discretion.

• Orders may be canceled or modified only before they are shipped.

• We may cancel your order if the product is unavailable, there is a pricing error, or if we suspect fraudulent activity.

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5. Pricing & Payment

• All prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

• We accept various modes of online payment. Payment must be completed before orders are dispatched.

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6. Shipping & Delivery

• Orders are usually processed within [1–3] business days.

• Estimated delivery time depends on the shipping address and courier service.

• PuffMart.in is not liable for delays caused by unforeseen circumstances or logistics partners.

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7. Return & Refund Policy

• Due to the nature of our products, returns are only accepted for damaged or incorrect items.

• Refunds, if applicable, will be processed within [7–10] business days.

• Customers must report issues within 48 hours of delivery to qualify for a return or refund.

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8. Limitation of Liability

PuffMart.in and its affiliates shall not be held liable for any indirect, incidental, or consequential damages arising out of the use or inability to use the products or the website.

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9. Intellectual Property

All content on PuffMart.in, including text, images, logos, and design elements, is the property of PuffMart.in and protected under applicable copyright laws. Reproduction or distribution of any content without prior written permission is prohibited.

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10. Privacy Policy

Our use of your personal information is governed by our Privacy Policy. By using PuffMart.in, you consent to the collection and use of your information as outlined in our privacy practices.

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11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the website after changes are posted constitutes your acceptance of the new Terms.

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12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 Email: [support@puffmart.in]
📞 Phone: [+91 95847 66670]
📍 Address: [B16 Old Palam Road, Dwarka Metro 110078]

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Note: Use of PuffMart.in implies your agreement to these terms. If you do not agree, please refrain from using the website.